The points are always validated 30 days after the purchase date if there is no return.
The points validated on 31 January of the following year expire if the 2,500-point threshold for a BG Club voucher has not been reached.
Online, after logging in, your rewards are displayed in the following way: some are granted automatically (eg. free delivery), while others can be redeemed according to your liking.
In-store, you need to identify yourself to our sales assistants at the cash desk. They will inform you about the rewards still available.
When making a payment online on the websites bongenie-grieder.ch or outlet.bongenie-grieder.ch, you can select your BG Club voucher as a means of payment.
If you return the item by post, your BG Club voucher will be credited directly to your BGClub customer account.
On our e-commerce websites, simply log in to your account with your e-mail address. Your loyalty card will be automatically filled in.
For your in-store purchases, you don't need your receipt, if you want to return or exchange any articles. Our sales assistants have access to your previous purchases and will carry out the return after asking you for your personal information.